Work for the Department of Revenue

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.  
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), and USPAP per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.
• Other combinations of education and experience will be evaluated on an individual basis. 

The minimum level needed within one year of work is:

• Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15
• Uniform Standards of Professional Appraisal Practice training (USPAP), ARM 42.18.206-208

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. The Property Record Specialist (PRS) performs various duties assigned by management. They ensure that property values in the county are accurately recorded, regularly updated, and certified each year for fair and accurate property tax billings. This role supports taxpayers, county officials, and other stakeholders by maintaining reliable property records, processing ownership and sales information, and assisting with taxpayer programs and appeals.

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication
• Customer service

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Follow instructions
• Provide timely customer service
• Handle multiple priorities under deadlines

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.
• This job cannot be performed at an alternate work site.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The qualifications desired on the first day of work are: 

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records
• management, customer service or a real estate related field. 
• You must pass the department’s CORE Assessment training, within the first year of employment. 
• Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Cannabis and Alcohol Regulation Division of the Department of Revenue. Duties include developing and maintaining internal controls to safeguard division assets. This includes assuring compliance with regulations and professional standards. The position acts as a quality assurance specialist by reviewing division work, creating processes and procedures, and recommending business process improvements based upon internal reviews. The incumbent is also the point of contact and is responsible for communicating and coordinating all external audits for the division. The position will recommend training curriculum based on internal and external review findings. The position does not supervise other staff.

Knowledge of:

• Program support processes, procedures and methods
• Word processing
• Spreadsheet and database systems

Skills in:

• Research and analysis
• Quality assurance methods
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Follow instructions
• Provide timely customer service
• Handle multiple priorities under deadlines
• Work independently with little supervision
• Perform in-depth research

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business administration, accounting, public administration, or related field.
• Three years of job-related work experience with audits, compliance, quality control/assurance, data analysis, or investigative experience.
• Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Information Management Bureau of the Department of Revenue. The incumbent supports the department’s Records and Information Management (RIM) program by coordinating planning efforts, evaluating processes, and ensuring consistent implementation across the agency. Responsibilities include providing training and guidance to staff, assisting with record classification, and promoting agency initiatives to internal and external stakeholders. This role also contributes to the integration of records and information management practices within the agency’s broader data governance framework and monitors program activities to support continuous improvement. This position reports to the Information Governance Unit Manager and does not supervise other staff.

Knowledge of:

• Business administration
• Information systems management
• Metadata principles
• Taxonomy development
• Data classification
• Electronic content management
• RIM industry trends, best practices, principles, and standards
• Customer service methods and techniques
• Program management and project planning
• Documenting technical specifications
• Data processing

Skills in:

• Research and analysis
• Technical troubleshooting and workflow design.
• Risk identification and mitigation.
• Collaboration and stakeholder engagement
• Documenting instructions, FAQs, training materials and procedures
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication
• Identifying system problems and resolving them

Ability to:

• Demonstrate self-motivation
• Lead group training and build stakeholder understanding of complex systems
• Follow instructions
• Interpret and apply regulations with precision and clarity.
• Provide timely, customer service
• Exercise discretion with confidential information.
• Handle multiple priorities under deadlines
• Organize tasks and adapt in a fast-paced environment
• Develop technological responses
• Deliver public presentations and trainin

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends
• Office environment
• Lifting is infrequent, less than 15 pounds
• Some travel may be required, must have a valid driver’s license

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The minimum level needed on the first day of work is:

• Associate degree or equivalent work experience in computer science, management information systems, business administration or related field, and
• Two years of job-related experience with two year's experience in tax administration, performing detailed technical work, data processing, technical troubleshooting support role, application support, experience working with external clients and providing support for online applications, and documenting requirements for online or desktop software.
• Other combinations of education and equivalent work experience will be evaluated on a case-by-case basis. 

Job Overview:

This position resides in the Business & Income Taxes Division of the Department of Revenue. BIT’s tax examiner I’s perform a variety of duties assigned by management. Duties include conducting technical level examinations on assigned tax returns that involve research, verifying data, adjusting returns, providing communications to taxpayers and their representatives, and participating in the appeal process. Tax examiner I’s assist with development of audit programs and procedures, draft summary reports of audit findings, and testify as an expert witness. They also assist other tax examiners in their responsibilities and provide a range of support services to taxpayers and other department programs and employees. The position does not supervise other staff.

Knowledge of:

• Tax accounting
• Auditing standards, principles, and practices
• Financial analysis
• Investigative methods and procedures
• State and federal tax laws, rules, and regulations
• Business practices
• Computer applications related to taxes and finance

Skills in:

• Research and analysis
• Cost benefit analysis
• Accuracy and attention to detail
• Mathematics
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Possess a strong work ethic
• Follow instructions
• Provide timely and accurate customer service
• Work well under pressure
• Are open minded

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in accounting or finance, business administration, or public administration supplemented by college coursework in accounting or closely related field.
• One year of job-related work experience in auditing, tax examination, or accounting practices.  
• Other combinations of education and experience are evaluated on an individual basis.