Work for the Department of Revenue

Job Overview:

This position resides in the Digitization Unit of the Department of Revenue. Duties include coordinating the ongoing program activities of processing incoming correspondence, payments, returns and data. The incumbent is responsible for maintaining data, tracking data and system performance, ensuring secure handling and processing of taxpayer information. The incumbent provides consultation, technical assistance, training, and outreach to internal and external users to promote effective system operations. This includes overseeing system research, enhancement, validation, readiness, and reporting projects. The position resides in the Information Management Bureau which comprised of three units, Customer & Payment Management, Digitization, and Information Governance. The position reports to the Unit Manager. This position does not supervise other staff.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2025, and July 1, 2026.

Knowledge Of:

• Business administration
• Office operations
• Automated data processing systems
• Information systems management
• Records Management
• Communications
• Program management and project planning
• Public communication principles
• System and program support
• Data processing methodology
• Data mapping methodology
• Data processing

Skills In:

• Research and analysis
• Multi-tasking; organizing multiple tasks
• Technical troubleshooting
• Compiling & analyzing data from multiple sources
• Escalation and support techniques
• Software requirements development
• Documenting instructions, FAQ’s, training materials and procedures
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, Verbal, and interpersonal communication
• Identifying system problems and resolving them
• Priority processing returns and correspondence for Business units
• Digitize Returns and payments by Keying Data from Images and inputting the data into Fairfax & Gentax Software

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Follow instructions
• Very detail oriented
• Provide timely, customer service
• Handling multiple priorities under deadlines
• Organize multiple tasks
• Develop technological responses
• Deliver public presentations and training
• Train and Manage Tax Season temps

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The minimum level needed on the first day of work is

• High School diploma, familiarity with computer software.
• One year of directly relevant experience.
• Other combinations of education and experience may be substituted. Other combinations of education and equivalent work experience will be evaluated on a case-by-case basis.

Job Overview:

This position resides in the Business & Income Taxes Division of the Department of Revenue. BIT’s tax specialists perform a variety of duties assigned by management. Duties include providing leadership and direction for division research; analysis; and program and policy development projects. This position is the primary point of contact with internal and external customers and provides technical assistance related to division program or project areas. The position does not supervise other staff.

Knowledge Of:

• Tax accounting and auditing standards, principles, and practices.
• Taxation, tax jurisdiction, and their basis in law
• Financial analysis and budgeting
• Research and analysis methods
• Public administration and business management principles
• Operational and program planning
• Quality assurance methods and techniques
• Revenue sources and market trends
• State and federal tax laws, rules, and regulation
• Applicable administrative rules and departmental policies, rules, guidelines and procedures
• Organizational development and analysis
• Tax examination and enforcement policies and procedures

Skills In:

• Research and analysis
• Conducting needs assessments
• Developing effective training materials
• Using logic and reason to identify the strengths and weaknesses of alternate solutions
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Self-motivated
• Strong work ethic
• Ability to:
  • Follow instructions
  • Provide timely and accurate customer service
  • Work under pressure
  • Be open minded

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in public administration, business administration, communication, accounting, statistics, economics, finance, or directly related field.
• Five years of job-related work experience including progressively responsible experience in program planning, analysis, and policy development and work in federal and/or state income tax auditing.
• Other combinations of education and experience are evaluated on an individual basis. 

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures 

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures 

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures 

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures 

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology, or related field; and
• Two years of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101) & Montana agricultural/forestland property appraisal (AG Certification) per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.
• Other combinations of education and experience will be evaluated on an individual basis. 

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include residential, agricultural land and forestland property appraisal reviews. Complete inspections to determine residential, agricultural and forestland final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Knowledge of:

• Appraisal methods for residential, agricultural, and forestland properties
• Construction, mapping, GIS, cadastral, agriculture, forestry, and surveying
• Property sales and valuations procedures

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Are self-motivated
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology, or related field; and
• Two years of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), agricultural/forestland (AG Certification), commercial property appraisal (IAAO 102), and USPAP per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.
• Other combinations of education and experience will be evaluated on an individual basis.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. Duties include appraisal reviews for residential, agricultural, forestland and commercial properties. Conduct property reviews, discoveries, data research, field appraisals, and inspections to determine final valuation of properties. Analyze, assess, and classify land uses for all property types. Assist with specification, calibration, and benchmarking of models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property searches and discoveries to identify appraisal needs and priorities.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze property characteristics such as site and improvement data, sanitation regulations, zoning, planning, irrigation rights, covenants, deed restrictions, depreciation schedules, capitalization rates, construction costs, and related considerations to estimate the impact on property values.
• Conduct field appraisals, site inspections, and sales comparison to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Document professional assumptions and limiting conditions.
• Determine appropriate appraisal methods (sales comparison, abstraction, capitalization, etc.) for residential, agricultural, forestland, and commercial properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources to determine final values.
• Classify properties according to primary use for all property types. 

Working Conditions:

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for all property types
• Construction, mapping, GIS, cadastral, agriculture, forestry, and surveying
• Property sales and valuations procedures

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology, or related field; and
• Four years of job-related experience.
• Preferred work experience includes mass appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), agricultural/forestland (AG Certification), commercial property appraisal (IAAO 102), and USPAP per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.
• Other combinations of education and experience will be evaluated on an individual basis. 

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff.  The position reports to an area manager and does not directly supervise other staff. 

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Are self-motivated
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Department of Revenue Work Eligibility

Applicant Pool Statement

Training Assignment Statement

Education:

The qualifications desired on the first day of work are: 

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field. 
• Must pass the department’s CORE Assessment training, within the first year of employment. 
• Other combinations of education and experience will be evaluated on an individual basis.